Live Updated 14 min ago
17min
average wait
4 min longer than usual
14 min
avg today
13 min
avg overall
48 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: LifePoint Health · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 4 AM
avg. of 1 reading
17 min steady
Today, 3 AM
avg. of 2 readings
17 min steady
Today, 2 AM
avg. of 2 readings
17 min rising
Today, 1 AM
avg. of 2 readings
12 min rising
Today, 12 AM
avg. of 2 readings
0 min falling
Yesterday, 11 PM
avg. of 2 readings
17 min rising
Yesterday, 10 PM
avg. of 2 readings
14 min steady
Yesterday, 9 PM
avg. of 2 readings
14 min steady
Yesterday, 8 PM
avg. of 2 readings
16 min steady
Yesterday, 7 PM
avg. of 2 readings
17 min steady
Yesterday, 6 PM
avg. of 2 readings
18 min falling
Yesterday, 5 PM
avg. of 2 readings
22 min steady
Yesterday, 4 PM
avg. of 2 readings
22 min steady
Yesterday, 3 PM
avg. of 2 readings
20 min rising
Yesterday, 2 PM
avg. of 2 readings
17 min steady
Yesterday, 1 PM
avg. of 2 readings
16 min steady
Yesterday, 12 PM
avg. of 2 readings
16 min steady
Yesterday, 11 AM
avg. of 2 readings
15 min steady
Yesterday, 10 AM
avg. of 2 readings
13 min rising
Yesterday, 9 AM
avg. of 2 readings
10 min steady
Yesterday, 8 AM
avg. of 2 readings
10 min steady
Yesterday, 7 AM
avg. of 2 readings
9 min rising
Yesterday, 6 AM
avg. of 2 readings
5 min steady
Yesterday, 5 AM
avg. of 2 readings
6 min -
Visit Lauderdale County
Address
1701 VETERANS DRIVE
Florence, AL 35630
Phone
Proprietary
HoursOpen 24/7 Websitenamccares.com
Facilities & services
338
total beds
17
operating rooms
General acute care
facility type
Emergency & critical care
Burn unitEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Open heart surgery
Other services
ChemotherapyPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Apple Pay / Google Pay Requires appointments
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 26 min of 319 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 46,884 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 32 min of 13 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.11 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.00 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.20 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.10 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
60% rated 9 or 10 of 10
60%
Would recommend
55% would definitely recommend
55%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
73% said doctors always communicated well
73%
Cleanliness
61% said the room was always clean
61%
Quietness at night
62% said the area was always quiet at night
62%
Clinicians on staff
345
total clinicians
12
ER physicians
By specialty
Internal medicine 41
Radiology 24
Cardiology 13
Orthopedic surgery 10
General surgery 8
Anesthesiology 8
Obstetrics / gynecology 7
Pulmonology 5
Hematology / oncology 5
Neurology 3
Interventional radiology 3
Critical care 1
Where this number comes from

LifePoint Health publishes this wait time on its website, myhaywoodregional.com . We check it about every 30 minutes and show you the most recent number.

  • What it means: The typical wait over the last few hours, averaged together. Your actual wait could be shorter or longer.
  • Last updated: 4:21am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at North Alabama Medical Center?

The most recently published wait at North Alabama Medical Center is 17 minutes, as of 4:21am hospital local time. The all-time average for this ER is around 13 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Florence.

Is North Alabama Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of North Alabama Medical Center, call (256) 768-8400.

Where is North Alabama Medical Center located?

North Alabama Medical Center is located at 1701 Veterans Drive, Florence, AL, 35630. Phone: (256) 768-8400.