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Visit Matanuska-Susitna County
Address
2500 SOUTH WOODWORTH LOOP
Palmer, AK 99645
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitematsuregional.com
Facilities & services
74
total beds
6
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERHelipad
Surgery
Open heart surgeryAnesthesiology
Other services
Chemotherapy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 22 min of 402 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 39 min of 20 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 38,840 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 7 min of 12 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.30 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.69 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.19 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
70% rated 9 or 10 of 10
70%
Would recommend
70% would definitely recommend
70%
Nurse communication
81% said nurses always communicated well
81%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
73% said the room was always clean
73%
Quietness at night
61% said the area was always quiet at night
61%
Clinicians on staff
357
total clinicians
20
ER physicians
By specialty
Radiology 26
Internal medicine 15
Anesthesiology 14
Orthopedic surgery 14
General surgery 11
Critical care 9
Interventional cardiology 7
Obstetrics / gynecology 6
Cardiology 5
Hematology / oncology 4
Neurology 3
Pulmonology 2
Interventional radiology 1
Frequently asked questions
How long is the wait at Mat-Su Regional Medical Center?

Mat-Su Regional Medical Center does not currently publish a live wait-time feed. Call the ER directly at (907) 861-6000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Palmer.

Is Mat-Su Regional Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Mat-Su Regional Medical Center, call (907) 861-6000.

Where is Mat-Su Regional Medical Center located?

Mat-Su Regional Medical Center is located at 2500 South Woodworth Loop, Palmer, AK, 99645. Phone: (907) 861-6000.