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Visit Maricopa County
Address
1111 EAST MCDOWELL ROAD
Phoenix, AZ 85006
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitebannerhealth.com
Facilities & services
766
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUHelipad
Imaging
CTDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath lab
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Medication disposal Free parking lot Paid parking lot Paid street parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 32 min of 365 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
6 hr 16 min of 29 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 85,214 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.73 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.26 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.14 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
2.18 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.39 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.26 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
69% rated 9 or 10 of 10
69%
Would recommend
70% would definitely recommend
70%
Nurse communication
76% said nurses always communicated well
76%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
66% said the room was always clean
66%
Quietness at night
52% said the area was always quiet at night
52%
Clinicians on staff
939
total clinicians
49
ER physicians
By specialty
Internal medicine 141
Anesthesiology 75
Radiology 49
Cardiology 30
Neurology 30
General surgery 25
Interventional cardiology 16
Pulmonology 15
Orthopedic surgery 15
Obstetrics / gynecology 15
Critical care 14
Hematology / oncology 7
Interventional radiology 4
Frequently asked questions
How long is the wait at Banner - University Medical Center Phoenix?

Banner - University Medical Center Phoenix does not currently publish a live wait-time feed. Call the ER directly at (602) 839-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Phoenix.

Is Banner - University Medical Center Phoenix open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Banner - University Medical Center Phoenix, call (602) 839-2000.

Where is Banner - University Medical Center Phoenix located?

Banner - University Medical Center Phoenix is located at 1111 East McDowell Road, Phoenix, AZ, 85006. Phone: (602) 839-2000.