Live Updated 22 min ago
8min
average wait
1 min shorter than usual
9 min
avg today
9 min
avg overall
46 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: LifePoint Health · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 1 AM
avg. of 1 reading
8 min steady
Today, 12 AM
avg. of 2 readings
9 min steady
Yesterday, 11 PM
avg. of 2 readings
9 min steady
Yesterday, 10 PM
avg. of 2 readings
11 min falling
Yesterday, 9 PM
avg. of 2 readings
20 min steady
Yesterday, 8 PM
avg. of 2 readings
19 min rising
Yesterday, 7 PM
avg. of 2 readings
9 min rising
Yesterday, 6 PM
avg. of 2 readings
5 min steady
Yesterday, 5 PM
avg. of 2 readings
6 min steady
Yesterday, 4 PM
avg. of 2 readings
7 min falling
Yesterday, 3 PM
avg. of 2 readings
13 min steady
Yesterday, 2 PM
avg. of 2 readings
14 min steady
Yesterday, 1 PM
avg. of 2 readings
14 min rising
Yesterday, 12 PM
avg. of 2 readings
10 min steady
Yesterday, 11 AM
avg. of 2 readings
8 min steady
Yesterday, 10 AM
avg. of 2 readings
8 min rising
Yesterday, 9 AM
avg. of 2 readings
5 min steady
Yesterday, 8 AM
avg. of 2 readings
5 min steady
Yesterday, 7 AM
avg. of 2 readings
4 min steady
Yesterday, 6 AM
avg. of 2 readings
4 min steady
Yesterday, 5 AM
avg. of 2 readings
6 min steady
Yesterday, 4 AM
avg. of 2 readings
8 min steady
Yesterday, 3 AM
avg. of 2 readings
8 min steady
Yesterday, 2 AM
avg. of 2 readings
7 min -
Visit Garland County
Address
1910 MALVERN AVENUE
Hot Springs, AR 71901
Phone
Proprietary
HoursOpen 24/7 Websitenationalparkmedical.com
Facilities & services
163
total beds
10
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
Renal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay Requires appointments
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 38 min of 400 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 20 min of 22 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 23,040 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.54 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.19 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.31 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.00 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
63% rated 9 or 10 of 10
63%
Would recommend
63% would definitely recommend
63%
Nurse communication
73% said nurses always communicated well
73%
Doctor communication
72% said doctors always communicated well
72%
Cleanliness
62% said the room was always clean
62%
Quietness at night
55% said the area was always quiet at night
55%
Clinicians on staff
157
total clinicians
3
ER physicians
By specialty
Internal medicine 12
Radiology 8
General surgery 4
Hematology / oncology 4
Orthopedic surgery 4
Pulmonology 3
Cardiology 2
Anesthesiology 2
Critical care 1
Interventional cardiology 1
Interventional radiology 1
Obstetrics / gynecology 1
Where this number comes from

LifePoint Health publishes this wait time on its website, myhaywoodregional.com . We check it about every 30 minutes and show you the most recent number.

  • What it means: The typical wait over the last few hours, averaged together. Your actual wait could be shorter or longer.
  • Last updated: 1:21am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at National Park Medical Center?

The most recently published wait at National Park Medical Center is 8 minutes, as of 1:21am hospital local time. The all-time average for this ER is around 9 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Hot Springs.

Is National Park Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of National Park Medical Center, call (501) 321-1000.

Where is National Park Medical Center located?

National Park Medical Center is located at 1910 Malvern Avenue, Hot Springs, AR, 71901. Phone: (501) 321-1000.