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Visit Siskiyou County
Address
914 PINE STREET
Mount Shasta, CA 96067
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitelocations.dignityhealth.org
Facilities & services
33
total beds
Critical access
facility type
Emergency & critical care
Helipad
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
1 hr 39 min of 371 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
2 hr 24 min of 16 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 10,835 visits
Compared to other US hospitals
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
What patients say
Overall HCAHPS rating
Hospital rating
76% rated 9 or 10 of 10
76%
Would recommend
78% would definitely recommend
78%
Nurse communication
81% said nurses always communicated well
81%
Doctor communication
82% said doctors always communicated well
82%
Cleanliness
67% said the room was always clean
67%
Quietness at night
66% said the area was always quiet at night
66%
Clinicians on staff
130
total clinicians
4
ER physicians
By specialty
Orthopedic surgery 11
Cardiology 7
Radiology 5
General surgery 4
Internal medicine 4
Neurology 3
Pulmonology 3
Hematology / oncology 3
Obstetrics / gynecology 2
Interventional cardiology 1
Frequently asked questions
How long is the wait at Mercy Medical Center of Mt Shasta?

Mercy Medical Center of Mt Shasta does not currently publish a live wait-time feed. Call the ER directly at (530) 926-6111 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in California.

Is Mercy Medical Center of Mt Shasta open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Mercy Medical Center of Mt Shasta, call (530) 926-6111.

Where is Mercy Medical Center of Mt Shasta located?

Mercy Medical Center of Mt Shasta is located at 914 Pine Street, Mount Shasta, CA, 96067. Phone: (530) 926-6111.