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Visit Santa Clara County
Address
751 SOUTH BASCOM AVENUE
San Jose, CA 95128
Phone
Government - Local
HoursOpen 24/7 Websitescvmc.scvh.org
Facilities & services
1,337
total beds
27
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Medication disposal Free parking lot Free street parking Paid parking lot Apple Pay / Google Pay Fqhc or lookalike Requires appointments Recommends appointment Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 34 min of 1,063 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 4 min of 52 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 204,664 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 16 min of 50 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.56 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.99 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Worse than average
2.78 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.39 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.27 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
68% rated 9 or 10 of 10
68%
Would recommend
67% would definitely recommend
67%
Nurse communication
74% said nurses always communicated well
74%
Doctor communication
75% said doctors always communicated well
75%
Cleanliness
69% said the room was always clean
69%
Quietness at night
43% said the area was always quiet at night
43%
Clinicians on staff
1,099
total clinicians
113
ER physicians
By specialty
Internal medicine 220
Radiology 82
Anesthesiology 81
General surgery 39
Cardiology 27
Obstetrics / gynecology 27
Orthopedic surgery 26
Neurology 20
Critical care 13
Hematology / oncology 10
Pulmonology 9
Interventional radiology 4
Frequently asked questions
How long is the wait at Santa Clara Valley Medical Center?

Santa Clara Valley Medical Center does not currently publish a live wait-time feed. Call the ER directly at (408) 885-5000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near San Jose.

Is Santa Clara Valley Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Santa Clara Valley Medical Center, call (408) 885-5000.

Where is Santa Clara Valley Medical Center located?

Santa Clara Valley Medical Center is located at 751 South Bascom Avenue, San Jose, CA, 95128. Phone: (408) 885-5000.