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Visit Lassen County
Address
1800 SPRING RIDGE DRIVE
Susanville, CA 96130
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitebannerhealth.com
Facilities & services
38
total beds
3
operating rooms
Critical access
facility type
Emergency & critical care
Emergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Chemotherapy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 2 min of 365 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
2 hr 25 min of 23 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 12,082 visits
Compared to other US hospitals
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.00 1.00 = national avg
What patients say
Hospital rating
63% rated 9 or 10 of 10
no star
63%
Would recommend
59% would definitely recommend
no star
59%
Nurse communication
76% said nurses always communicated well
no star
76%
Doctor communication
81% said doctors always communicated well
no star
81%
Cleanliness
75% said the room was always clean
no star
75%
Quietness at night
58% said the area was always quiet at night
no star
58%
Clinicians on staff
147
total clinicians
2
ER physicians
By specialty
Cardiology 16
Internal medicine 16
Radiology 7
Interventional cardiology 5
Orthopedic surgery 5
General surgery 3
Critical care 1
Neurology 1
Pulmonology 1
Hematology / oncology 1
Obstetrics / gynecology 1
Frequently asked questions
How long is the wait at Banner Lassen Medical Center?

Banner Lassen Medical Center does not currently publish a live wait-time feed. Call the ER directly at (530) 252-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in California.

Is Banner Lassen Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Banner Lassen Medical Center, call (530) 252-2000.

Where is Banner Lassen Medical Center located?

Banner Lassen Medical Center is located at 1800 Spring Ridge Drive, Susanville, CA, 96130. Phone: (530) 252-2000.