Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Hartford County
Address
100 GRAND STREET
New Britain, CT 06050
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitethocc.org
Facilities & services
330
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERBurn unitICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking garage Free parking lot Onsite parking Apple Pay / Google Pay Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 35 min of 323 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 8 min of 42 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 88,229 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 20 min of 20 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.27 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.14 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.76 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
2.06 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.24 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.20 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
62% rated 9 or 10 of 10
62%
Would recommend
61% would definitely recommend
61%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
77% said doctors always communicated well
77%
Cleanliness
66% said the room was always clean
66%
Quietness at night
43% said the area was always quiet at night
43%
Clinicians on staff
744
total clinicians
50
ER physicians
By specialty
Internal medicine 132
Radiology 54
Anesthesiology 26
Neurology 25
General surgery 20
Cardiology 20
Obstetrics / gynecology 20
Hematology / oncology 18
Orthopedic surgery 18
Pulmonology 10
Critical care 4
Interventional cardiology 4
Interventional radiology 2
Frequently asked questions
How long is the wait at The Hospital of Central Connecticut?

The Hospital of Central Connecticut does not currently publish a live wait-time feed. Call the ER directly at (860) 224-5011 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near New Britain.

Is The Hospital of Central Connecticut open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of The Hospital of Central Connecticut, call (860) 224-5011.

Where is The Hospital of Central Connecticut located?

The Hospital of Central Connecticut is located at 100 Grand Street, New Britain, CT, 06050. Phone: (860) 224-5011.