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Visit Duval County
Address
800 PRUDENTIAL DR
Jacksonville, FL 32207
Phone
Voluntary non-profit - Private
Facilities & services
1,229
total beds
30
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking garage Free parking lot Paid parking lot Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 47 min of 473 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 39 min of 11 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 333,861 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 4 min of 14 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.59 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.34 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Better than average
0.26 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
1.45 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Worse than average
1.50 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.19 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
76% rated 9 or 10 of 10
76%
Would recommend
76% would definitely recommend
76%
Nurse communication
78% said nurses always communicated well
78%
Doctor communication
75% said doctors always communicated well
75%
Cleanliness
78% said the room was always clean
78%
Quietness at night
63% said the area was always quiet at night
63%
Clinicians on staff
1,878
total clinicians
57
ER physicians
By specialty
Internal medicine 116
Radiology 89
Anesthesiology 53
Cardiology 51
Obstetrics / gynecology 42
Neurology 40
Hematology / oncology 36
Orthopedic surgery 30
General surgery 21
Pulmonology 21
Interventional cardiology 13
Interventional radiology 11
Critical care 4
Frequently asked questions
How long is the wait at Baptist Health Medical Center - Jacksonville?

Baptist Health Medical Center - Jacksonville does not currently publish a live wait-time feed. Call the ER directly at (904) 202-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Jacksonville.

Is Baptist Health Medical Center - Jacksonville open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Baptist Health Medical Center - Jacksonville, call (904) 202-2000.

Where is Baptist Health Medical Center - Jacksonville located?

Baptist Health Medical Center - Jacksonville is located at 800 Prudential Dr, Jacksonville, FL, 32207. Phone: (904) 202-2000.