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Visit Duval County
Address
4500 SAN PABLO RD
Jacksonville, FL 32224
Phone
Voluntary non-profit - Private
HoursMon-Fri 8am-5pm, Sat-Sun Closed Websitemayoclinic.org
Facilities & services
434
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
CTDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgery
Other services
ChemotherapyRenal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Free parking lot Free street parking Paid parking garage Paid parking lot Apple Pay / Google Pay Welcomes lgbtq
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 27 min of 397 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 38 min of 14 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 43,203 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
58 min of 12 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.57 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.29 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.37 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.13 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.32 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
89% rated 9 or 10 of 10
89%
Would recommend
90% would definitely recommend
90%
Nurse communication
83% said nurses always communicated well
83%
Doctor communication
84% said doctors always communicated well
84%
Cleanliness
80% said the room was always clean
80%
Quietness at night
68% said the area was always quiet at night
68%
Clinicians on staff
1,338
total clinicians
28
ER physicians
By specialty
Radiology 89
Internal medicine 52
Anesthesiology 47
Cardiology 46
Neurology 41
Hematology / oncology 39
Pulmonology 29
Critical care 26
General surgery 20
Orthopedic surgery 15
Interventional radiology 11
Obstetrics / gynecology 7
Interventional cardiology 3
Frequently asked questions
How long is the wait at Mayo Clinic?

Mayo Clinic does not currently publish a live wait-time feed. Call the ER directly at (904) 953-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Jacksonville.

Is Mayo Clinic open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Mayo Clinic, call (904) 953-2000.

Where is Mayo Clinic located?

Mayo Clinic is located at 4500 San Pablo Rd, Jacksonville, FL, 32224. Phone: (904) 953-2000.