Live Updated 13 min ago
1min
average wait
10 min shorter than usual
4 min
avg today
11 min
avg overall
63 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: HCA Healthcare · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 2 AM
avg. of 1 reading
1 min steady
Today, 1 AM
avg. of 2 readings
1 min steady
Today, 12 AM
avg. of 2 readings
1 min steady
Yesterday, 11 PM
avg. of 2 readings
1 min steady
Yesterday, 10 PM
avg. of 1 reading
1 min falling
Yesterday, 9 PM
avg. of 2 readings
8 min steady
Yesterday, 8 PM
avg. of 2 readings
8 min steady
Yesterday, 7 PM
avg. of 1 reading
8 min steady
Yesterday, 6 PM
avg. of 1 reading
7 min steady
Yesterday, 5 PM
avg. of 2 readings
5 min steady
Yesterday, 4 PM
avg. of 2 readings
6 min steady
Yesterday, 3 PM
avg. of 1 reading
7 min steady
Yesterday, 2 PM
avg. of 1 reading
5 min steady
Yesterday, 1 PM
avg. of 2 readings
5 min steady
Yesterday, 12 PM
avg. of 1 reading
5 min steady
Yesterday, 11 AM
avg. of 1 reading
4 min steady
Yesterday, 10 AM
avg. of 2 readings
5 min steady
Yesterday, 9 AM
avg. of 2 readings
5 min steady
Yesterday, 8 AM
avg. of 1 reading
5 min rising
Yesterday, 7 AM
avg. of 2 readings
0 min steady
Yesterday, 6 AM
avg. of 1 reading
0 min steady
Yesterday, 5 AM
avg. of 2 readings
0 min falling
Yesterday, 4 AM
avg. of 1 reading
3 min steady
Yesterday, 3 AM
avg. of 1 reading
3 min -
Visit Polk County
Address
200 AVE F NE
Winter Haven, FL 33881
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitebaycare.org
Facilities & services
508
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Hearing loop Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible seating Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 8 min of 793 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 45 min of 27 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 76,990 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 10 min of 20 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.03 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.38 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.84 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.31 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.09 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
67% rated 9 or 10 of 10
67%
Would recommend
65% would definitely recommend
65%
Nurse communication
77% said nurses always communicated well
77%
Doctor communication
72% said doctors always communicated well
72%
Cleanliness
74% said the room was always clean
74%
Quietness at night
53% said the area was always quiet at night
53%
Clinicians on staff
392
total clinicians
22
ER physicians
By specialty
Internal medicine 45
Radiology 29
Neurology 15
Anesthesiology 11
Orthopedic surgery 10
Cardiology 9
General surgery 6
Pulmonology 5
Obstetrics / gynecology 4
Critical care 2
Interventional cardiology 2
Interventional radiology 2
Hematology / oncology 2
Where this number comes from

HCA Healthcare publishes this wait time on its website, hcafeeds.medcity.net . We check it about every 30 minutes and show you the most recent number.

  • What it means: The typical wait over the last few hours, averaged together. Your actual wait could be shorter or longer.
  • Last updated: 2:21am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at Winter Haven Hospital?

The most recently published wait at Winter Haven Hospital is 1 minutes, as of 2:21am hospital local time. The all-time average for this ER is around 11 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Winter Haven.

Is Winter Haven Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Winter Haven Hospital, call (863) 293-1121.

Where is Winter Haven Hospital located?

Winter Haven Hospital is located at 200 Ave F Ne, Winter Haven, FL, 33881. Phone: (863) 293-1121.