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Visit Kootenai County
Address
2003 KOOTENAI HEALTH WAY
Coeur D'alene, ID 83814
Phone
Government - Hospital District or Authority
HoursOpen 24/7 Websitekh.org
Facilities & services
321
total beds
11
operating rooms
General acute care
facility type
Emergency & critical care
Shock / trauma
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible seating Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 56 min of 391 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 20 min of 12 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 129,587 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 25 min of 47 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.27 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.14 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.80 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.20 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
70% rated 9 or 10 of 10
70%
Would recommend
71% would definitely recommend
71%
Nurse communication
77% said nurses always communicated well
77%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
63% said the room was always clean
63%
Quietness at night
50% said the area was always quiet at night
50%
Clinicians on staff
782
total clinicians
12
ER physicians
By specialty
Internal medicine 30
Radiology 30
General surgery 24
Orthopedic surgery 24
Cardiology 14
Obstetrics / gynecology 12
Neurology 11
Pulmonology 11
Hematology / oncology 10
Interventional cardiology 9
Anesthesiology 9
Critical care 6
Interventional radiology 1
Frequently asked questions
How long is the wait at Kootenai Health?

Kootenai Health does not currently publish a live wait-time feed. Call the ER directly at (208) 625-4000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Idaho.

Is Kootenai Health open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Kootenai Health, call (208) 625-4000.

Where is Kootenai Health located?

Kootenai Health is located at 2003 Kootenai Health Way, Coeur D'alene, ID, 83814. Phone: (208) 625-4000.