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Visit Kane County
Address
1325 N HIGHLAND AVENUE
Aurora, IL 60506
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitemercymedcenter.com
Facilities & services
315
total beds
12
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryCath labAnesthesiology
Other services
Renal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 22 min of 178 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 31 min of 15 patients
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 31 min of 11 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.84 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.45 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
62% rated 9 or 10 of 10
62%
Would recommend
58% would definitely recommend
58%
Nurse communication
71% said nurses always communicated well
71%
Doctor communication
67% said doctors always communicated well
67%
Cleanliness
69% said the room was always clean
69%
Quietness at night
57% said the area was always quiet at night
57%
Clinicians on staff
133
total clinicians
15
ER physicians
By specialty
Internal medicine 25
Radiology 7
Hematology / oncology 4
Cardiology 3
Critical care 2
Anesthesiology 2
Orthopedic surgery 2
General surgery 1
Neurology 1
Interventional cardiology 1
Interventional radiology 1
Obstetrics / gynecology 1
Frequently asked questions
How long is the wait at Presence Mercy Medical Center?

Presence Mercy Medical Center does not currently publish a live wait-time feed. Call the ER directly at (630) 859-2222 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Aurora.

Is Presence Mercy Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Presence Mercy Medical Center, call (630) 859-2222.

Where is Presence Mercy Medical Center located?

Presence Mercy Medical Center is located at 1325 N Highland Avenue, Aurora, IL, 60506. Phone: (630) 859-2222.