Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Mc Henry County
Address
875 S ROUTE 31
Crystal Lake, IL 60014
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitemercyhealthsystem.org
Facilities & services
13
total beds
4
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICU
Imaging
CT
Surgery
Inpatient surgeryAnesthesiology
Other services
ChemotherapyPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
1 hr 45 min of 375 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 11,260 visits
What patients say
Hospital rating
74% rated 9 or 10 of 10
no star
74%
Would recommend
82% would definitely recommend
no star
82%
Nurse communication
87% said nurses always communicated well
no star
87%
Doctor communication
86% said doctors always communicated well
no star
86%
Cleanliness
84% said the room was always clean
no star
84%
Quietness at night
74% said the area was always quiet at night
no star
74%
Clinicians on staff
118
total clinicians
13
ER physicians
By specialty
Radiology 13
Internal medicine 12
Anesthesiology 6
Orthopedic surgery 3
Neurology 1
Interventional cardiology 1
Interventional radiology 1
Pulmonology 1
Hematology / oncology 1
Frequently asked questions
How long is the wait at Mercyhealth Hospital & Physician Clinic-Crystal LA?

Mercyhealth Hospital & Physician Clinic-Crystal LA does not currently publish a live wait-time feed. Call the ER directly at (792) 220-5500 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Illinois.

Is Mercyhealth Hospital & Physician Clinic-Crystal LA open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Mercyhealth Hospital & Physician Clinic-Crystal LA, call (792) 220-5500.

Where is Mercyhealth Hospital & Physician Clinic-Crystal LA located?

Mercyhealth Hospital & Physician Clinic-Crystal LA is located at 875 S Route 31, Crystal Lake, IL, 60014. Phone: (792) 220-5500.