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Visit Cook County
Address
12251 SOUTH 80TH AVENUE
Palos Heights, IL 60463
Phone
Voluntary non-profit - Private
HoursMon-Sun 8am-8pm Websitenm.org
Facilities & services
436
total beds
11
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICU
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 22 min of 376 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
6 hr 4 min of 16 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 66,488 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 4 min of 28 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.82 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.49 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.73 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.86 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.88 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.45 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
66% rated 9 or 10 of 10
66%
Would recommend
65% would definitely recommend
65%
Nurse communication
79% said nurses always communicated well
79%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
60% said the room was always clean
60%
Quietness at night
55% said the area was always quiet at night
55%
Clinicians on staff
1,213
total clinicians
20
ER physicians
By specialty
Internal medicine 168
Radiology 81
Cardiology 56
Hematology / oncology 38
Orthopedic surgery 31
Neurology 30
Pulmonology 28
Anesthesiology 28
Obstetrics / gynecology 23
Interventional cardiology 18
Critical care 13
General surgery 13
Interventional radiology 2
Frequently asked questions
How long is the wait at Palos Community Hospital?

Palos Community Hospital does not currently publish a live wait-time feed. Call the ER directly at (708) 923-4000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Illinois.

Is Palos Community Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Palos Community Hospital, call (708) 923-4000.

Where is Palos Community Hospital located?

Palos Community Hospital is located at 12251 South 80Th Avenue, Palos Heights, IL, 60463. Phone: (708) 923-4000.