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Visit Henry County
Address
1000 N 16TH ST
New Castle, IN 47362
Phone
Government - Local
HoursOpen 24/7 Websitehchcares.org
Facilities & services
90
total beds
5
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Pharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 35 min of 374 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 39 min of 33 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 20,607 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.86 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
74% rated 9 or 10 of 10
74%
Would recommend
71% would definitely recommend
71%
Nurse communication
83% said nurses always communicated well
83%
Doctor communication
84% said doctors always communicated well
84%
Cleanliness
75% said the room was always clean
75%
Quietness at night
59% said the area was always quiet at night
59%
Clinicians on staff
192
total clinicians
8
ER physicians
By specialty
Internal medicine 15
Cardiology 12
Radiology 12
Orthopedic surgery 5
Interventional cardiology 4
Hematology / oncology 4
Obstetrics / gynecology 4
General surgery 3
Neurology 3
Anesthesiology 3
Pulmonology 2
Frequently asked questions
How long is the wait at Henry County Memorial Hospital?

Henry County Memorial Hospital does not currently publish a live wait-time feed. Call the ER directly at (765) 521-0890 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near New Castle.

Is Henry County Memorial Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Henry County Memorial Hospital, call (765) 521-0890.

Where is Henry County Memorial Hospital located?

Henry County Memorial Hospital is located at 1000 N 16Th St, New Castle, IN, 47362. Phone: (765) 521-0890.