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Visit Polk County
Address
1801 HICKMAN ROAD
Des Moines, IA 50314
Phone
Government - Local
HoursOpen 24/7 Websitebroadlawns.org
Facilities & services
200
total beds
5
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
ChemotherapyRenal dialysisAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Medication disposal Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 22 min of 371 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 49 min of 76 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
9% of 25,667 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.84 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.08 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.20 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
74% rated 9 or 10 of 10
74%
Would recommend
76% would definitely recommend
76%
Nurse communication
78% said nurses always communicated well
78%
Doctor communication
83% said doctors always communicated well
83%
Cleanliness
72% said the room was always clean
72%
Quietness at night
66% said the area was always quiet at night
66%
Clinicians on staff
220
total clinicians
9
ER physicians
By specialty
Radiology 14
Internal medicine 10
Orthopedic surgery 5
Obstetrics / gynecology 4
General surgery 3
Cardiology 2
Neurology 1
Interventional radiology 1
Pulmonology 1
Anesthesiology 1
Hematology / oncology 1
Frequently asked questions
How long is the wait at Broadlawns Medical Center?

Broadlawns Medical Center does not currently publish a live wait-time feed. Call the ER directly at (515) 282-2200 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Des Moines.

Is Broadlawns Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Broadlawns Medical Center, call (515) 282-2200.

Where is Broadlawns Medical Center located?

Broadlawns Medical Center is located at 1801 Hickman Road, Des Moines, IA, 50314. Phone: (515) 282-2200.