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Visit Jefferson County
Address
200 EAST CHESTNUT STREET
Louisville, KY 40202
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitenortonhealthcare.com
Facilities & services
1,730
total beds
General acute care
facility type
Emergency & critical care
Burn unitICUCCUHelipad
Surgery
Open heart surgeryCath lab
Other services
Renal dialysisPsychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Paid parking garage Paid parking lot Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 23 min of 442 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 58 min of 11 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 281,857 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
44 min of 25 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.80 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.57 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.29 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
1.36 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.96 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.28 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
71% rated 9 or 10 of 10
71%
Would recommend
73% would definitely recommend
73%
Nurse communication
77% said nurses always communicated well
77%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
66% said the room was always clean
66%
Quietness at night
58% said the area was always quiet at night
58%
Clinicians on staff
1,966
total clinicians
67
ER physicians
By specialty
Internal medicine 231
Anesthesiology 73
Radiology 63
Obstetrics / gynecology 56
Orthopedic surgery 54
Cardiology 48
General surgery 46
Neurology 35
Pulmonology 31
Hematology / oncology 21
Interventional cardiology 18
Interventional radiology 5
Critical care 3
Frequently asked questions
How long is the wait at Norton Hospitals, INC?

Norton Hospitals, INC does not currently publish a live wait-time feed. Call the ER directly at (502) 629-8000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Louisville.

Is Norton Hospitals, INC open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Norton Hospitals, INC, call (502) 629-8000.

Where is Norton Hospitals, INC located?

Norton Hospitals, INC is located at 200 East Chestnut Street, Louisville, KY, 40202. Phone: (502) 629-8000.