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Visit Allegany County
Address
12500 WILLOWBROOK ROAD
Cumberland, MD 21502
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteupmc.com
Facilities & services
240
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgery
Other services
Alcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking garage Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 50 min of 1,086 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 25 min of 61 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 33,828 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 23 min of 23 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.55 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.88 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.67 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.41 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
64% rated 9 or 10 of 10
64%
Would recommend
57% would definitely recommend
57%
Nurse communication
79% said nurses always communicated well
79%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
80% said the room was always clean
80%
Quietness at night
57% said the area was always quiet at night
57%
Clinicians on staff
342
total clinicians
6
ER physicians
By specialty
Internal medicine 37
Orthopedic surgery 10
Radiology 10
Cardiology 9
Pulmonology 9
General surgery 7
Neurology 7
Anesthesiology 6
Obstetrics / gynecology 6
Hematology / oncology 5
Interventional cardiology 3
Interventional radiology 3
Critical care 2
Frequently asked questions
How long is the wait at Western Maryland Regional Medical Center?

Western Maryland Regional Medical Center does not currently publish a live wait-time feed. Call the ER directly at (240) 964-7000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Cumberland.

Is Western Maryland Regional Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Western Maryland Regional Medical Center, call (240) 964-7000.

Where is Western Maryland Regional Medical Center located?

Western Maryland Regional Medical Center is located at 12500 Willowbrook Road, Cumberland, MD, 21502. Phone: (240) 964-7000.