Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Montgomery County
Address
9901 MEDICAL CENTER DRIVE
Rockville, MD 20850
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteadventisthealthcare.com
Facilities & services
331
total beds
6
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking lot Paid parking lot Paid street parking Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 23 min of 498 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 39 min of 23 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 74,092 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 4 min of 14 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.16 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.45 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Better than average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.61 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.40 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
67% rated 9 or 10 of 10
67%
Would recommend
67% would definitely recommend
67%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
74% said doctors always communicated well
74%
Cleanliness
72% said the room was always clean
72%
Quietness at night
57% said the area was always quiet at night
57%
Clinicians on staff
395
total clinicians
11
ER physicians
By specialty
Internal medicine 54
Radiology 36
Orthopedic surgery 22
Anesthesiology 20
Cardiology 13
Hematology / oncology 12
Pulmonology 8
General surgery 7
Interventional radiology 4
Critical care 3
Neurology 2
Interventional cardiology 1
Frequently asked questions
How long is the wait at Adventist Healthcare Shady Grove Medical Center?

Adventist Healthcare Shady Grove Medical Center does not currently publish a live wait-time feed. Call the ER directly at (240) 826-6517 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Rockville.

Is Adventist Healthcare Shady Grove Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Adventist Healthcare Shady Grove Medical Center, call (240) 826-6517.

Where is Adventist Healthcare Shady Grove Medical Center located?

Adventist Healthcare Shady Grove Medical Center is located at 9901 Medical Center Drive, Rockville, MD, 20850. Phone: (240) 826-6517.