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Visit Montgomery County
Address
11890 HEALING WAY
Silver Spring, MD 20904
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteadventisthealthcare.com
Facilities & services
298
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Open heart surgeryCath lab
Other services
ChemotherapyAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Paid parking lot Paid street parking Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
5 hr 43 min of 483 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
9 hr 42 min of 30 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
5% of 41,008 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 23 min of 24 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.23 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.22 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.23 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.36 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
74% rated 9 or 10 of 10
74%
Would recommend
75% would definitely recommend
75%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
78% said the room was always clean
78%
Quietness at night
61% said the area was always quiet at night
61%
Clinicians on staff
325
total clinicians
8
ER physicians
By specialty
Internal medicine 54
Radiology 38
Cardiology 33
Anesthesiology 11
Critical care 9
General surgery 6
Interventional radiology 4
Orthopedic surgery 4
Pulmonology 3
Hematology / oncology 3
Neurology 2
Interventional cardiology 2
Frequently asked questions
How long is the wait at Adventist Healthcare White Oak Medical Center?

Adventist Healthcare White Oak Medical Center does not currently publish a live wait-time feed. Call the ER directly at (240) 637-4000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Silver Spring.

Is Adventist Healthcare White Oak Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Adventist Healthcare White Oak Medical Center, call (240) 637-4000.

Where is Adventist Healthcare White Oak Medical Center located?

Adventist Healthcare White Oak Medical Center is located at 11890 Healing Way, Silver Spring, MD, 20904. Phone: (240) 637-4000.