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Visit Suffolk County
Address
55 FRUIT STREET
Boston, MA 02114
Phone
Voluntary non-profit - Private
Facilities & services
907
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 48 min of 352 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
2 hr 8 min of 35 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
4% of 119,116 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
20 min of 15 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.51 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.63 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.73 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.66 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.50 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.71 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
80% rated 9 or 10 of 10
80%
Would recommend
85% would definitely recommend
85%
Nurse communication
82% said nurses always communicated well
82%
Doctor communication
84% said doctors always communicated well
84%
Cleanliness
70% said the room was always clean
70%
Quietness at night
45% said the area was always quiet at night
45%
Clinicians on staff
4,346
total clinicians
91
ER physicians
By specialty
Internal medicine 650
Radiology 298
Anesthesiology 172
Cardiology 167
Neurology 158
Hematology / oncology 94
Orthopedic surgery 83
Pulmonology 63
General surgery 58
Obstetrics / gynecology 51
Critical care 26
Interventional cardiology 12
Interventional radiology 6
Frequently asked questions
How long is the wait at Massachusetts General Hospital?

Massachusetts General Hospital does not currently publish a live wait-time feed. Call the ER directly at (617) 726-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Boston.

Is Massachusetts General Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Massachusetts General Hospital, call (617) 726-2000.

Where is Massachusetts General Hospital located?

Massachusetts General Hospital is located at 55 Fruit Street, Boston, MA, 02114. Phone: (617) 726-2000.