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Visit Suffolk County
Address
800 WASHINGTON STREET
Boston, MA 02111
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitetuftsmedicine.org
Facilities & services
415
total beds
23
operating rooms
General acute care
facility type
Emergency & critical care
Shock / traumaICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Restroom unisex Public restrooms Onsite parking Paid parking garage Paid parking lot Paid street parking Check Apple Pay / Google Pay Requires appointments Recommends appointment Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 52 min of 342 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 14 min of 36 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
4% of 48,362 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.02 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.44 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.89 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.06 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.64 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
77% rated 9 or 10 of 10
77%
Would recommend
80% would definitely recommend
80%
Nurse communication
85% said nurses always communicated well
85%
Doctor communication
82% said doctors always communicated well
82%
Cleanliness
66% said the room was always clean
66%
Quietness at night
48% said the area was always quiet at night
48%
Clinicians on staff
969
total clinicians
14
ER physicians
By specialty
Internal medicine 107
Radiology 69
Anesthesiology 57
Cardiology 47
Obstetrics / gynecology 29
Neurology 25
Pulmonology 25
Hematology / oncology 17
Critical care 14
General surgery 14
Orthopedic surgery 9
Interventional radiology 3
Interventional cardiology 2
Frequently asked questions
How long is the wait at Tufts Medical Center?

Tufts Medical Center does not currently publish a live wait-time feed. Call the ER directly at (617) 636-5000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Boston.

Is Tufts Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Tufts Medical Center, call (617) 636-5000.

Where is Tufts Medical Center located?

Tufts Medical Center is located at 800 Washington Street, Boston, MA, 02111. Phone: (617) 636-5000.