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Visit Middlesex County
Address
115 LINCOLN STREET
Framingham, MA 01701
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitemwmc.com
Facilities & services
360
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Renal dialysisPsychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr of 455 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
9 hr 11 min of 31 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 35,998 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 4 min of 11 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Worse than average
3.47 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.60 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
44% rated 9 or 10 of 10
44%
Would recommend
41% would definitely recommend
41%
Nurse communication
66% said nurses always communicated well
66%
Doctor communication
72% said doctors always communicated well
72%
Cleanliness
50% said the room was always clean
50%
Quietness at night
37% said the area was always quiet at night
37%
Clinicians on staff
304
total clinicians
19
ER physicians
By specialty
Internal medicine 84
Radiology 15
Cardiology 10
Orthopedic surgery 10
General surgery 9
Pulmonology 7
Anesthesiology 7
Obstetrics / gynecology 7
Neurology 5
Critical care 4
Interventional cardiology 2
Interventional radiology 2
Hematology / oncology 1
Frequently asked questions
How long is the wait at Metrowest Medical Center?

Metrowest Medical Center does not currently publish a live wait-time feed. Call the ER directly at (508) 383-1000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Framingham.

Is Metrowest Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Metrowest Medical Center, call (508) 383-1000.

Where is Metrowest Medical Center located?

Metrowest Medical Center is located at 115 Lincoln Street, Framingham, MA, 01701. Phone: (508) 383-1000.