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Visit Worcester County
Address
242 GREEN STREET
Gardner, MA 01440
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteheywood.org
Facilities & services
134
total beds
General acute care
facility type
Emergency & critical care
ICU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Psychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 13 min of 348 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 18 min of 30 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 18,532 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 1 min of 18 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.58 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.60 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
66% rated 9 or 10 of 10
66%
Would recommend
69% would definitely recommend
69%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
77% said the room was always clean
77%
Quietness at night
55% said the area was always quiet at night
55%
Clinicians on staff
258
total clinicians
16
ER physicians
By specialty
Internal medicine 28
Radiology 25
Orthopedic surgery 8
Cardiology 6
Anesthesiology 6
General surgery 5
Pulmonology 4
Hematology / oncology 3
Obstetrics / gynecology 3
Neurology 2
Interventional cardiology 2
Frequently asked questions
How long is the wait at Heywood Hospital -?

Heywood Hospital - does not currently publish a live wait-time feed. Call the ER directly at (978) 632-3420 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Gardner.

Is Heywood Hospital - open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Heywood Hospital -, call (978) 632-3420.

Where is Heywood Hospital - located?

Heywood Hospital - is located at 242 Green Street, Gardner, MA, 01440. Phone: (978) 632-3420.