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Visit Middlesex County
Address
157 UNION STREET
Marlborough, MA 01752
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteummhealth.org
Facilities & services
79
total beds
4
operating rooms
General acute care
facility type
Emergency & critical care
Emergency psych
Imaging
CT
Surgery
Inpatient surgeryAnesthesiology
Other services
Renal dialysisPsychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 58 min of 348 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
11 hr 39 min of 27 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
5% of 29,529 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 23 min of 29 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.54 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.39 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.48 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
58% rated 9 or 10 of 10
58%
Would recommend
59% would definitely recommend
59%
Nurse communication
77% said nurses always communicated well
77%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
74% said the room was always clean
74%
Quietness at night
41% said the area was always quiet at night
41%
Clinicians on staff
407
total clinicians
34
ER physicians
By specialty
Internal medicine 80
Radiology 58
General surgery 14
Pulmonology 13
Cardiology 10
Anesthesiology 8
Neurology 6
Hematology / oncology 6
Orthopedic surgery 4
Critical care 2
Interventional cardiology 2
Interventional radiology 2
Frequently asked questions
How long is the wait at Umass Memorial Healthcare-Marlborough Hospital?

Umass Memorial Healthcare-Marlborough Hospital does not currently publish a live wait-time feed. Call the ER directly at (508) 481-5000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Marlborough.

Is Umass Memorial Healthcare-Marlborough Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Umass Memorial Healthcare-Marlborough Hospital, call (508) 481-5000.

Where is Umass Memorial Healthcare-Marlborough Hospital located?

Umass Memorial Healthcare-Marlborough Hospital is located at 157 Union Street, Marlborough, MA, 01752. Phone: (508) 481-5000.