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Visit Berkshire County
Address
725 NORTH STREET
Pittsfield, MA 01201
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websiteberkshirehealthsystems.org
Facilities & services
319
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Renal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking garage Free parking lot Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr of 370 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 57 min of 26 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
5% of 43,047 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 26 min of 14 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.16 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.21 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.59 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.45 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
62% rated 9 or 10 of 10
62%
Would recommend
57% would definitely recommend
57%
Nurse communication
78% said nurses always communicated well
78%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
63% said the room was always clean
63%
Quietness at night
42% said the area was always quiet at night
42%
Clinicians on staff
627
total clinicians
35
ER physicians
By specialty
Internal medicine 68
Cardiology 26
Anesthesiology 20
Neurology 15
Orthopedic surgery 14
Radiology 14
Obstetrics / gynecology 13
General surgery 11
Interventional cardiology 7
Pulmonology 6
Hematology / oncology 5
Critical care 1
Interventional radiology 1
Frequently asked questions
How long is the wait at Berkshire Medical Center?

Berkshire Medical Center does not currently publish a live wait-time feed. Call the ER directly at (413) 447-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Pittsfield.

Is Berkshire Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Berkshire Medical Center, call (413) 447-2000.

Where is Berkshire Medical Center located?

Berkshire Medical Center is located at 725 North Street, Pittsfield, MA, 01201. Phone: (413) 447-2000.