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Visit Essex County
Address
81 HIGHLAND AVENUE
Salem, MA 01970
Phone
Voluntary non-profit - Private
Facilities & services
415
total beds
General acute care
facility type
Emergency & critical care
Shock / traumaICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Renal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Apple Pay / Google Pay Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 52 min of 359 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 58 min of 34 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
7% of 78,429 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 2 min of 24 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.24 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.98 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.14 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.57 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.50 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
70% rated 9 or 10 of 10
70%
Would recommend
71% would definitely recommend
71%
Nurse communication
82% said nurses always communicated well
82%
Doctor communication
80% said doctors always communicated well
80%
Cleanliness
72% said the room was always clean
72%
Quietness at night
52% said the area was always quiet at night
52%
Clinicians on staff
1,925
total clinicians
39
ER physicians
By specialty
Internal medicine 320
Radiology 206
Cardiology 69
Hematology / oncology 44
Neurology 35
Pulmonology 25
Anesthesiology 25
Orthopedic surgery 25
General surgery 22
Obstetrics / gynecology 22
Critical care 7
Interventional cardiology 4
Interventional radiology 4
Frequently asked questions
How long is the wait at North Shore Medical Center -?

North Shore Medical Center - does not currently publish a live wait-time feed. Call the ER directly at (978) 741-1215 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Massachusetts.

Is North Shore Medical Center - open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of North Shore Medical Center -, call (978) 741-1215.

Where is North Shore Medical Center - located?

North Shore Medical Center - is located at 81 Highland Avenue, Salem, MA, 01970. Phone: (978) 741-1215.