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Visit Washtenaw County
Address
1500 E MEDICAL CENTER DRIVE, SPC 5474
Ann Arbor, MI 48109
Phone
Voluntary non-profit - Private
Facilities & services
884
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
ER performance
Typical ER visit length
Median time from arrival to leaving.
6 hr 2 min of 359 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 35 min of 34 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 117,586 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
27 min of 15 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.61 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.79 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.71 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.68 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.46 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.48 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
81% rated 9 or 10 of 10
81%
Would recommend
85% would definitely recommend
85%
Nurse communication
85% said nurses always communicated well
85%
Doctor communication
82% said doctors always communicated well
82%
Cleanliness
61% said the room was always clean
61%
Quietness at night
47% said the area was always quiet at night
47%
Clinicians on staff
2,914
total clinicians
15
ER physicians
By specialty
Internal medicine 311
Radiology 125
Anesthesiology 120
Cardiology 84
Neurology 80
Obstetrics / gynecology 54
Pulmonology 49
General surgery 45
Orthopedic surgery 31
Hematology / oncology 15
Interventional radiology 13
Critical care 12
Interventional cardiology 6
Frequently asked questions
How long is the wait at University of Michigan Health System?

University of Michigan Health System does not currently publish a live wait-time feed. Call the ER directly at (734) 764-1505 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Ann Arbor.

Is University of Michigan Health System open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of University of Michigan Health System, call (734) 764-1505.

Where is University of Michigan Health System located?

University of Michigan Health System is located at 1500 E Medical Center Drive, Spc 5474, Ann Arbor, MI, 48109. Phone: (734) 764-1505.