Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Kent County
Address
100 MICHIGAN ST NE
Grand Rapids, MI 49503
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitecorewellhealth.org
Facilities & services
1,135
total beds
64
operating rooms
General acute care
facility type
Emergency & critical care
Shock / traumaBurn unitICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryCath lab
Other services
ChemotherapyRenal dialysisInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Medication disposal Free parking garage Free parking lot Paid parking garage Paid parking lot Paid street parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 40 min of 418 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 21 min of 24 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 200,309 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.57 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.31 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.69 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
1.14 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.54 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.34 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
73% rated 9 or 10 of 10
73%
Would recommend
74% would definitely recommend
74%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
64% said the room was always clean
64%
Quietness at night
54% said the area was always quiet at night
54%
Clinicians on staff
2,665
total clinicians
127
ER physicians
By specialty
Internal medicine 238
Radiology 147
Anesthesiology 145
Orthopedic surgery 54
Neurology 46
Obstetrics / gynecology 46
General surgery 43
Cardiology 43
Pulmonology 38
Hematology / oncology 33
Interventional radiology 22
Interventional cardiology 13
Critical care 7
Frequently asked questions
How long is the wait at Spectrum Health?

Spectrum Health does not currently publish a live wait-time feed. Call the ER directly at (616) 391-1774 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Grand Rapids.

Is Spectrum Health open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Spectrum Health, call (616) 391-1774.

Where is Spectrum Health located?

Spectrum Health is located at 100 Michigan St Ne, Grand Rapids, MI, 49503. Phone: (616) 391-1774.