Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Houghton County
Address
500 CAMPUS DRIVE
Hancock, MI 49930
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websiteuphealthsystem.com
Facilities & services
36
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Pharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Apple Pay / Google Pay Requires appointments
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 27 min of 349 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
8 hr 38 min of 23 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 11,383 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.00 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
78% rated 9 or 10 of 10
78%
Would recommend
79% would definitely recommend
79%
Nurse communication
90% said nurses always communicated well
90%
Doctor communication
87% said doctors always communicated well
87%
Cleanliness
83% said the room was always clean
83%
Quietness at night
63% said the area was always quiet at night
63%
Clinicians on staff
122
total clinicians
9
ER physicians
By specialty
Internal medicine 8
Orthopedic surgery 8
Cardiology 5
General surgery 3
Neurology 3
Obstetrics / gynecology 3
Radiology 2
Interventional radiology 1
Pulmonology 1
Anesthesiology 1
Hematology / oncology 1
Frequently asked questions
How long is the wait at Up Health System Portage?

Up Health System Portage does not currently publish a live wait-time feed. Call the ER directly at (906) 483-1000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Michigan.

Is Up Health System Portage open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Up Health System Portage, call (906) 483-1000.

Where is Up Health System Portage located?

Up Health System Portage is located at 500 Campus Drive, Hancock, MI, 49930. Phone: (906) 483-1000.