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Visit Kalamazoo County
Address
1521 GULL ROAD
Kalamazoo, MI 49048
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websiteborgess.com
Facilities & services
372
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryAnesthesiology
Other services
Renal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking garage Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 33 min of 175 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 31 min of 15 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.52 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.17 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.47 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.18 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
58% rated 9 or 10 of 10
58%
Would recommend
60% would definitely recommend
60%
Nurse communication
70% said nurses always communicated well
70%
Doctor communication
72% said doctors always communicated well
72%
Cleanliness
55% said the room was always clean
55%
Quietness at night
50% said the area was always quiet at night
50%
Clinicians on staff
504
total clinicians
24
ER physicians
By specialty
Internal medicine 59
Anesthesiology 32
Cardiology 17
Orthopedic surgery 13
General surgery 12
Neurology 8
Interventional cardiology 8
Radiology 8
Critical care 6
Obstetrics / gynecology 5
Pulmonology 3
Hematology / oncology 3
Interventional radiology 2
Frequently asked questions
How long is the wait at Borgess Medical Center?

Borgess Medical Center does not currently publish a live wait-time feed. Call the ER directly at (269) 226-7000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Michigan.

Is Borgess Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Borgess Medical Center, call (269) 226-7000.

Where is Borgess Medical Center located?

Borgess Medical Center is located at 1521 Gull Road, Kalamazoo, MI, 49048. Phone: (269) 226-7000.