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Visit Kent County
Address
5900 BYRON CENTER AVENUE, SW
Wyoming, MI 49519
Phone
Voluntary non-profit - Private
Facilities & services
208
total beds
13
operating rooms
General acute care
facility type
Emergency & critical care
ICUEmergency psych
Imaging
CTMRI
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisInpatient rehabPharmacy
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 57 min of 401 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
2 hr 47 min of 21 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 57,845 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.27 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
2.06 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
2.27 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.41 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.46 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
74% rated 9 or 10 of 10
74%
Would recommend
76% would definitely recommend
76%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
81% said doctors always communicated well
81%
Cleanliness
71% said the room was always clean
71%
Quietness at night
58% said the area was always quiet at night
58%
Clinicians on staff
642
total clinicians
18
ER physicians
By specialty
Radiology 49
Anesthesiology 42
Internal medicine 30
General surgery 17
Orthopedic surgery 16
Neurology 14
Obstetrics / gynecology 13
Cardiology 12
Hematology / oncology 7
Pulmonology 5
Interventional radiology 3
Critical care 2
Interventional cardiology 2
Frequently asked questions
How long is the wait at University of Michigan Health - West?

University of Michigan Health - West does not currently publish a live wait-time feed. Call the ER directly at (616) 252-7200 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Wyoming.

Is University of Michigan Health - West open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of University of Michigan Health - West, call (616) 252-7200.

Where is University of Michigan Health - West located?

University of Michigan Health - West is located at 5900 Byron Center Avenue, Sw, Wyoming, MI, 49519. Phone: (616) 252-7200.