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Visit St. Charles County
Address
100 MEDICAL PLAZA
Lake Saint Louis, MO 63367
Phone
Voluntary non-profit - Church
HoursOpen 24/7 Websitessmhealth.com
Facilities & services
100
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUHelipad
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Renal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 34 min of 369 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 51 min of 17 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
4% of 38,514 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 8 min of 22 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.45 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.35 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.12 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
2.03 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.04 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
62% rated 9 or 10 of 10
62%
Would recommend
63% would definitely recommend
63%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
73% said doctors always communicated well
73%
Cleanliness
50% said the room was always clean
50%
Quietness at night
57% said the area was always quiet at night
57%
Clinicians on staff
414
total clinicians
16
ER physicians
By specialty
Internal medicine 38
Radiology 20
Cardiology 12
Neurology 10
Hematology / oncology 10
Orthopedic surgery 10
Critical care 9
General surgery 9
Obstetrics / gynecology 9
Pulmonology 7
Anesthesiology 6
Interventional radiology 5
Interventional cardiology 1
Frequently asked questions
How long is the wait at SSM St Joseph Hospital West?

SSM St Joseph Hospital West does not currently publish a live wait-time feed. Call the ER directly at (636) 625-5200 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Lake Saint Louis.

Is SSM St Joseph Hospital West open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of SSM St Joseph Hospital West, call (636) 625-5200.

Where is SSM St Joseph Hospital West located?

SSM St Joseph Hospital West is located at 100 Medical Plaza, Lake Saint Louis, MO, 63367. Phone: (636) 625-5200.