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Visit Greene County
Address
3801 SOUTH NATIONAL AVENUE
Springfield, MO 65807
Phone
Voluntary non-profit - Private
Facilities & services
867
total beds
37
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 34 min of 367 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 57 min of 21 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 104,072 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
57 min of 14 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.56 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.67 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.54 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.81 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.30 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.40 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
67% rated 9 or 10 of 10
67%
Would recommend
71% would definitely recommend
71%
Nurse communication
74% said nurses always communicated well
74%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
64% said the room was always clean
64%
Quietness at night
51% said the area was always quiet at night
51%
Clinicians on staff
999
total clinicians
6
ER physicians
By specialty
Radiology 98
Internal medicine 67
Anesthesiology 30
General surgery 24
Neurology 22
Orthopedic surgery 19
Obstetrics / gynecology 16
Pulmonology 12
Cardiology 11
Hematology / oncology 11
Interventional cardiology 9
Interventional radiology 7
Critical care 1
Frequently asked questions
How long is the wait at Cox Medical Centers?

Cox Medical Centers does not currently publish a live wait-time feed. Call the ER directly at (417) 269-6000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Springfield.

Is Cox Medical Centers open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Cox Medical Centers, call (417) 269-6000.

Where is Cox Medical Centers located?

Cox Medical Centers is located at 3801 South National Avenue, Springfield, MO, 65807. Phone: (417) 269-6000.