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Visit Eddy County
Address
2430 WEST PIERCE STREET
Carlsbad, NM 88220
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitecarlsbadmedicalcenter.com
Facilities & services
116
total beds
6
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUEmergency psychHelipad
Imaging
CTDiagnostic radiology
Surgery
Inpatient surgeryCath lab
Other services
Inpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible seating Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 16 min of 379 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 48 min of 23 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 26,920 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.00 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
50% rated 9 or 10 of 10
50%
Would recommend
46% would definitely recommend
46%
Nurse communication
72% said nurses always communicated well
72%
Doctor communication
71% said doctors always communicated well
71%
Cleanliness
54% said the room was always clean
54%
Quietness at night
53% said the area was always quiet at night
53%
Clinicians on staff
151
total clinicians
4
ER physicians
By specialty
Radiology 43
Anesthesiology 7
General surgery 6
Internal medicine 6
Interventional cardiology 5
Hematology / oncology 4
Cardiology 2
Neurology 2
Interventional radiology 2
Orthopedic surgery 2
Critical care 1
Pulmonology 1
Frequently asked questions
How long is the wait at Carlsbad Medical Center?

Carlsbad Medical Center does not currently publish a live wait-time feed. Call the ER directly at (575) 887-4570 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Carlsbad.

Is Carlsbad Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Carlsbad Medical Center, call (575) 887-4570.

Where is Carlsbad Medical Center located?

Carlsbad Medical Center is located at 2430 West Pierce Street, Carlsbad, NM, 88220. Phone: (575) 887-4570.