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Visit Erie County
Address
100 HIGH STREET
Buffalo, NY 14210
Phone
Voluntary non-profit - Private
HoursMon-Fri 8am-4pm, Sat-Sun Closed Websitekaleidahealth.org
Facilities & services
986
total beds
55
operating rooms
General acute care
facility type
Emergency & critical care
Helipad
Imaging
CTMRI
Other services
Psychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 38 min of 457 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 175,508 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.53 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.54 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.64 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.22 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.65 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.54 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
63% rated 9 or 10 of 10
63%
Would recommend
66% would definitely recommend
66%
Nurse communication
74% said nurses always communicated well
74%
Doctor communication
72% said doctors always communicated well
72%
Cleanliness
58% said the room was always clean
58%
Quietness at night
41% said the area was always quiet at night
41%
Clinicians on staff
1,368
total clinicians
48
ER physicians
By specialty
Internal medicine 176
Cardiology 59
Anesthesiology 53
Obstetrics / gynecology 47
Radiology 41
Neurology 32
General surgery 29
Orthopedic surgery 27
Pulmonology 12
Hematology / oncology 8
Critical care 3
Interventional cardiology 1
Frequently asked questions
How long is the wait at Kaleida Health?

Kaleida Health does not currently publish a live wait-time feed. Call the ER directly at (716) 859-8620 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Buffalo.

Is Kaleida Health open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Kaleida Health, call (716) 859-8620.

Where is Kaleida Health located?

Kaleida Health is located at 100 High Street, Buffalo, NY, 14210. Phone: (716) 859-8620.