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Visit Otsego County
Address
ONE ATWELL ROAD
Cooperstown, NY 13326
Phone
Voluntary non-profit - Private
HoursMon-Fri 8am-5pm, Sat-Sun Closed Websitebassett.org
Facilities & services
180
total beds
12
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Medication disposal Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 30 min of 372 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 53 min of 15 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 20,529 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.16 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.63 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.41 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
2.34 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.59 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
65% rated 9 or 10 of 10
65%
Would recommend
61% would definitely recommend
61%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
75% said doctors always communicated well
75%
Cleanliness
66% said the room was always clean
66%
Quietness at night
45% said the area was always quiet at night
45%
Clinicians on staff
597
total clinicians
23
ER physicians
By specialty
Radiology 83
Internal medicine 48
Anesthesiology 21
Cardiology 15
General surgery 12
Hematology / oncology 10
Neurology 9
Orthopedic surgery 9
Obstetrics / gynecology 8
Critical care 7
Pulmonology 5
Interventional cardiology 4
Interventional radiology 3
Frequently asked questions
How long is the wait at Bassett Healthcare?

Bassett Healthcare does not currently publish a live wait-time feed. Call the ER directly at (607) 547-3456 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in New York.

Is Bassett Healthcare open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Bassett Healthcare, call (607) 547-3456.

Where is Bassett Healthcare located?

Bassett Healthcare is located at One Atwell Road, Cooperstown, NY, 13326. Phone: (607) 547-3456.