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Visit St. Lawrence County
Address
50 LEROY STREET
Potsdam, NY 13676
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiterochesterregional.org
Facilities & services
94
total beds
5
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICU
Surgery
Inpatient surgeryAnesthesiology
Other services
ChemotherapyAlcohol & drugPharmacy
Accessibility & amenities
Hearing loop Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Restroom unisex Medication disposal Onsite parking Apple Pay / Google Pay Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 15 min of 21,686 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 14 min of 460 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 26,375 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 9 min of 13 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
2.47 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.50 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.84 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
72% rated 9 or 10 of 10
72%
Would recommend
69% would definitely recommend
69%
Nurse communication
78% said nurses always communicated well
78%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
77% said the room was always clean
77%
Quietness at night
53% said the area was always quiet at night
53%
Clinicians on staff
318
total clinicians
12
ER physicians
By specialty
Internal medicine 27
Radiology 17
Anesthesiology 12
Cardiology 10
Orthopedic surgery 9
General surgery 6
Neurology 6
Hematology / oncology 5
Pulmonology 4
Obstetrics / gynecology 4
Interventional cardiology 3
Interventional radiology 1
Frequently asked questions
How long is the wait at Canton-Potsdam Hospital?

Canton-Potsdam Hospital does not currently publish a live wait-time feed. Call the ER directly at (315) 265-3300 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in New York.

Is Canton-Potsdam Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Canton-Potsdam Hospital, call (315) 265-3300.

Where is Canton-Potsdam Hospital located?

Canton-Potsdam Hospital is located at 50 Leroy Street, Potsdam, NY, 13676. Phone: (315) 265-3300.