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Visit Richmond County
Address
355 BARD AVENUE
Staten Island, NY 10310
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiterumcsi.org
Facilities & services
473
total beds
11
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Onsite parking Paid parking lot Apple Pay / Google Pay Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 22 min of 351 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 13 min of 32 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 55,857 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.63 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.19 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.67 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
2.89 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.76 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.61 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
43% rated 9 or 10 of 10
43%
Would recommend
42% would definitely recommend
42%
Nurse communication
68% said nurses always communicated well
68%
Doctor communication
70% said doctors always communicated well
70%
Cleanliness
59% said the room was always clean
59%
Quietness at night
37% said the area was always quiet at night
37%
Clinicians on staff
236
total clinicians
16
ER physicians
By specialty
Internal medicine 33
Anesthesiology 16
General surgery 10
Obstetrics / gynecology 9
Cardiology 8
Neurology 6
Orthopedic surgery 6
Radiology 6
Interventional radiology 5
Pulmonology 4
Hematology / oncology 4
Interventional cardiology 3
Critical care 2
Frequently asked questions
How long is the wait at Richmond University Medical Center?

Richmond University Medical Center does not currently publish a live wait-time feed. Call the ER directly at (718) 354-5047 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Staten Island.

Is Richmond University Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Richmond University Medical Center, call (718) 354-5047.

Where is Richmond University Medical Center located?

Richmond University Medical Center is located at 355 Bard Avenue, Staten Island, NY, 10310. Phone: (718) 354-5047.