Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Onondaga County
Address
736 IRVING AVENUE
Syracuse, NY 13210
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitecrouse.org
Facilities & services
466
total beds
30
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Restroom unisex Paid parking garage Paid parking lot Apple Pay / Google Pay Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 49 min of 377 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 8 min of 14 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 60,880 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 1 min of 23 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.34 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.06 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.50 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.51 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.70 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.50 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
69% rated 9 or 10 of 10
69%
Would recommend
70% would definitely recommend
70%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
75% said doctors always communicated well
75%
Cleanliness
59% said the room was always clean
59%
Quietness at night
45% said the area was always quiet at night
45%
Clinicians on staff
556
total clinicians
11
ER physicians
By specialty
Internal medicine 47
Radiology 43
Obstetrics / gynecology 29
Anesthesiology 22
Orthopedic surgery 21
Cardiology 16
Hematology / oncology 16
Neurology 15
General surgery 14
Critical care 4
Interventional cardiology 3
Interventional radiology 3
Pulmonology 3
Frequently asked questions
How long is the wait at Crouse Hospital?

Crouse Hospital does not currently publish a live wait-time feed. Call the ER directly at (315) 470-7449 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Syracuse.

Is Crouse Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Crouse Hospital, call (315) 470-7449.

Where is Crouse Hospital located?

Crouse Hospital is located at 736 Irving Avenue, Syracuse, NY, 13210. Phone: (315) 470-7449.