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Visit Watauga County
Address
336 DEERFIELD ROAD
Boone, NC 28607
Phone
Government - Local
HoursOpen 24/7 Websiteapprhs.org
Facilities & services
117
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryAnesthesiology
Other services
Renal dialysisAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 22 min of 374 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 30 min of 14 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 23,682 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 7 min of 15 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.81 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.19 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
78% rated 9 or 10 of 10
78%
Would recommend
75% would definitely recommend
75%
Nurse communication
83% said nurses always communicated well
83%
Doctor communication
84% said doctors always communicated well
84%
Cleanliness
72% said the room was always clean
72%
Quietness at night
63% said the area was always quiet at night
63%
Clinicians on staff
282
total clinicians
14
ER physicians
By specialty
Radiology 32
Internal medicine 19
Cardiology 11
General surgery 9
Orthopedic surgery 7
Anesthesiology 5
Neurology 4
Pulmonology 3
Interventional cardiology 2
Hematology / oncology 2
Obstetrics / gynecology 2
Critical care 1
Frequently asked questions
How long is the wait at Watauga Medical Center?

Watauga Medical Center does not currently publish a live wait-time feed. Call the ER directly at (828) 262-4100 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Boone.

Is Watauga Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Watauga Medical Center, call (828) 262-4100.

Where is Watauga Medical Center located?

Watauga Medical Center is located at 336 Deerfield Road, Boone, NC, 28607. Phone: (828) 262-4100.