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Visit Mecklenburg County
Address
10905 PROVIDENCE ROAD W
Charlotte, NC 28277
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitenovanthealth.org
Facilities & services
36
total beds
3
operating rooms
General acute care
facility type
Emergency & critical care
Helipad
Imaging
CTMRI
Surgery
Inpatient surgeryAnesthesiology
Other services
Pharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 20 min of 359 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
10 hr 14 min of 16 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 17,713 visits
Infection rates lower is better
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.66 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
80% rated 9 or 10 of 10
80%
Would recommend
82% would definitely recommend
82%
Nurse communication
82% said nurses always communicated well
82%
Doctor communication
84% said doctors always communicated well
84%
Cleanliness
71% said the room was always clean
71%
Quietness at night
67% said the area was always quiet at night
67%
Clinicians on staff
300
total clinicians
23
ER physicians
By specialty
Radiology 33
Internal medicine 25
Anesthesiology 23
Pulmonology 12
Cardiology 11
General surgery 10
Hematology / oncology 8
Orthopedic surgery 5
Obstetrics / gynecology 4
Neurology 3
Critical care 2
Interventional cardiology 1
Interventional radiology 1
Frequently asked questions
How long is the wait at Novant Health Ballantyne Medical Center?

Novant Health Ballantyne Medical Center does not currently publish a live wait-time feed. Call the ER directly at (704) 384-4000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Charlotte.

Is Novant Health Ballantyne Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Novant Health Ballantyne Medical Center, call (704) 384-4000.

Where is Novant Health Ballantyne Medical Center located?

Novant Health Ballantyne Medical Center is located at 10905 Providence Road W, Charlotte, NC, 28277. Phone: (704) 384-4000.