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Visit Mecklenburg County
Address
200 HAWTHORNE LANE BOX 33549
Charlotte, NC 28233
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitenovanthealth.org
Facilities & services
877
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Free parking lot Paid parking garage Paid parking lot Paid street parking Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 55 min of 373 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
9 hr 18 min of 27 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 75,457 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.86 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.38 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.93 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.72 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.58 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.19 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
65% rated 9 or 10 of 10
65%
Would recommend
70% would definitely recommend
70%
Nurse communication
76% said nurses always communicated well
76%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
58% said the room was always clean
58%
Quietness at night
59% said the area was always quiet at night
59%
Clinicians on staff
1,401
total clinicians
36
ER physicians
By specialty
Internal medicine 97
Radiology 68
Anesthesiology 59
Orthopedic surgery 46
Cardiology 36
General surgery 33
Neurology 30
Hematology / oncology 28
Obstetrics / gynecology 22
Pulmonology 18
Interventional cardiology 11
Critical care 3
Interventional radiology 2
Frequently asked questions
How long is the wait at Novant Health Presbyterian Medical Center?

Novant Health Presbyterian Medical Center does not currently publish a live wait-time feed. Call the ER directly at (704) 384-4000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Charlotte.

Is Novant Health Presbyterian Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Novant Health Presbyterian Medical Center, call (704) 384-4000.

Where is Novant Health Presbyterian Medical Center located?

Novant Health Presbyterian Medical Center is located at 200 Hawthorne Lane Box 33549, Charlotte, NC, 28233. Phone: (704) 384-4000.