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Visit Craven County
Address
2000 NEUSE BLVD
New Bern, NC 28560
Phone
Government - Hospital District or Authority
HoursOpen 24/7 Websitecarolinaeasthealth.com
Facilities & services
314
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 42 min of 548 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
8 hr 10 min of 20 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 63,512 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 8 min of 38 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.75 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.75 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.59 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.36 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
74% rated 9 or 10 of 10
74%
Would recommend
74% would definitely recommend
74%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
70% said the room was always clean
70%
Quietness at night
60% said the area was always quiet at night
60%
Clinicians on staff
451
total clinicians
12
ER physicians
By specialty
Internal medicine 53
Radiology 27
General surgery 15
Cardiology 11
Anesthesiology 10
Interventional cardiology 8
Orthopedic surgery 8
Neurology 5
Pulmonology 5
Obstetrics / gynecology 5
Interventional radiology 4
Hematology / oncology 4
Critical care 2
Frequently asked questions
How long is the wait at Carolina East Medical Center?

Carolina East Medical Center does not currently publish a live wait-time feed. Call the ER directly at (252) 633-8640 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near New Bern.

Is Carolina East Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Carolina East Medical Center, call (252) 633-8640.

Where is Carolina East Medical Center located?

Carolina East Medical Center is located at 2000 Neuse Blvd, New Bern, NC, 28560. Phone: (252) 633-8640.