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Visit Wake County
Address
3000 NEW BERN AVE
Raleigh, NC 27610
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitewakemed.org
Facilities & services
678
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath lab
Other services
ChemotherapyRenal dialysisInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Free parking lot Free street parking Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 14 min of 404 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
9 hr 25 min of 18 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 280,491 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 1 min of 33 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.21 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.20 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.26 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
1.32 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.29 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.29 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
71% rated 9 or 10 of 10
71%
Would recommend
72% would definitely recommend
72%
Nurse communication
79% said nurses always communicated well
79%
Doctor communication
80% said doctors always communicated well
80%
Cleanliness
62% said the room was always clean
62%
Quietness at night
55% said the area was always quiet at night
55%
Clinicians on staff
1,306
total clinicians
92
ER physicians
By specialty
Internal medicine 124
Obstetrics / gynecology 50
Cardiology 42
Radiology 38
Orthopedic surgery 36
General surgery 32
Anesthesiology 32
Neurology 26
Critical care 15
Pulmonology 14
Hematology / oncology 9
Interventional cardiology 4
Interventional radiology 4
Frequently asked questions
How long is the wait at Wakemed, Raleigh Campus?

Wakemed, Raleigh Campus does not currently publish a live wait-time feed. Call the ER directly at (919) 350-8000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Raleigh.

Is Wakemed, Raleigh Campus open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Wakemed, Raleigh Campus, call (919) 350-8000.

Where is Wakemed, Raleigh Campus located?

Wakemed, Raleigh Campus is located at 3000 New Bern Ave, Raleigh, NC, 27610. Phone: (919) 350-8000.