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Visit Cuyahoga County
Address
2500 METROHEALTH DRIVE
Cleveland, OH 44109
Phone
Voluntary non-profit - Other
Facilities & services
702
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 39 min of 362 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 53 min of 23 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 153,256 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.59 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.44 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.05 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.75 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.40 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.49 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
71% rated 9 or 10 of 10
71%
Would recommend
72% would definitely recommend
72%
Nurse communication
79% said nurses always communicated well
79%
Doctor communication
77% said doctors always communicated well
77%
Cleanliness
67% said the room was always clean
67%
Quietness at night
61% said the area was always quiet at night
61%
Clinicians on staff
903
total clinicians
54
ER physicians
By specialty
Internal medicine 107
Radiology 43
Anesthesiology 35
General surgery 27
Obstetrics / gynecology 22
Cardiology 16
Orthopedic surgery 16
Neurology 13
Pulmonology 11
Hematology / oncology 6
Critical care 3
Interventional cardiology 2
Interventional radiology 1
Frequently asked questions
How long is the wait at Metrohealth System?

Metrohealth System does not currently publish a live wait-time feed. Call the ER directly at (216) 778-7089 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Cleveland.

Is Metrohealth System open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Metrohealth System, call (216) 778-7089.

Where is Metrohealth System located?

Metrohealth System is located at 2500 Metrohealth Drive, Cleveland, OH, 44109. Phone: (216) 778-7089.