Live Updated 24 min ago
0min
current ed wait
10 min shorter than usual
3 min
avg today
10 min
avg overall
72 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: Trinity Health · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 2 AM
avg. of 1 reading
0 min falling
Today, 1 AM
avg. of 2 readings
6 min falling
Today, 12 AM
avg. of 2 readings
14 min rising
Yesterday, 11 PM
avg. of 2 readings
6 min steady
Yesterday, 10 PM
avg. of 2 readings
6 min steady
Yesterday, 9 PM
avg. of 2 readings
4 min rising
Yesterday, 8 PM
avg. of 2 readings
2 min steady
Yesterday, 7 PM
avg. of 2 readings
1 min steady
Yesterday, 6 PM
avg. of 2 readings
0 min steady
Yesterday, 5 PM
avg. of 2 readings
0 min steady
Yesterday, 4 PM
avg. of 2 readings
1 min steady
Yesterday, 3 PM
avg. of 2 readings
2 min steady
Yesterday, 2 PM
avg. of 2 readings
2 min steady
Yesterday, 1 PM
avg. of 2 readings
3 min steady
Yesterday, 12 PM
avg. of 2 readings
2 min falling
Yesterday, 11 AM
avg. of 2 readings
8 min rising
Yesterday, 10 AM
avg. of 2 readings
4 min rising
Yesterday, 9 AM
avg. of 2 readings
0 min steady
Yesterday, 8 AM
avg. of 2 readings
0 min steady
Yesterday, 7 AM
avg. of 2 readings
1 min steady
Yesterday, 6 AM
avg. of 2 readings
0 min steady
Yesterday, 5 AM
avg. of 2 readings
0 min steady
Yesterday, 4 AM
avg. of 2 readings
0 min steady
Yesterday, 3 AM
avg. of 2 readings
0 min -
Visit Franklin County
Address
7333 SMITH'S MILL ROAD
New Albany, OH 43054
Phone
Proprietary
HoursOpen 24/7 Websitemountcarmelhealth.com
Facilities & services
42
total beds
General acute care
facility type
Emergency & critical care
ICU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Pharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Onsite parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
1 hr 52 min of 189 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 878 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
What patients say
Overall HCAHPS rating
Hospital rating
79% rated 9 or 10 of 10
79%
Would recommend
79% would definitely recommend
79%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
83% said doctors always communicated well
83%
Cleanliness
75% said the room was always clean
75%
Quietness at night
75% said the area was always quiet at night
75%
Clinicians on staff
245
total clinicians
22
ER physicians
By specialty
Anesthesiology 33
Radiology 30
Orthopedic surgery 28
Internal medicine 25
Neurology 7
Interventional radiology 6
General surgery 4
Cardiology 1
Interventional cardiology 1
Obstetrics / gynecology 1
Where this number comes from

Trinity Health publishes this wait time on its website, mychart.trinity-health.org . We check it about every 30 minutes and show you the most recent number.

  • What it means: How long someone arriving right now would likely wait to see a doctor.
  • Last updated: 2:22am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at Mount Carmel New Albany Surgical Hospital?

The most recently published wait at Mount Carmel New Albany Surgical Hospital is 0 minutes, as of 2:22am hospital local time. The all-time average for this ER is around 10 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near New Albany.

Is Mount Carmel New Albany Surgical Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Mount Carmel New Albany Surgical Hospital, call (614) 775-6600.

Where is Mount Carmel New Albany Surgical Hospital located?

Mount Carmel New Albany Surgical Hospital is located at 7333 Smith's Mill Road, New Albany, OH, 43054. Phone: (614) 775-6600.