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Visit Miami County
Address
3130 N DIXIE HIGHWAY
Troy, OH 45373
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitepremierhealth.com
Facilities & services
178
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 34 min of 368 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 4 min of 18 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 33,234 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 16 min of 17 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.21 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.36 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.66 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.58 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.49 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
69% rated 9 or 10 of 10
69%
Would recommend
66% would definitely recommend
66%
Nurse communication
76% said nurses always communicated well
76%
Doctor communication
73% said doctors always communicated well
73%
Cleanliness
73% said the room was always clean
73%
Quietness at night
55% said the area was always quiet at night
55%
Clinicians on staff
490
total clinicians
32
ER physicians
By specialty
Radiology 48
Internal medicine 42
Interventional cardiology 14
General surgery 13
Orthopedic surgery 13
Cardiology 11
Neurology 10
Pulmonology 9
Hematology / oncology 9
Anesthesiology 6
Interventional radiology 4
Obstetrics / gynecology 4
Critical care 2
Frequently asked questions
How long is the wait at Upper Valley Medical Center?

Upper Valley Medical Center does not currently publish a live wait-time feed. Call the ER directly at (937) 440-7853 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Troy.

Is Upper Valley Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Upper Valley Medical Center, call (937) 440-7853.

Where is Upper Valley Medical Center located?

Upper Valley Medical Center is located at 3130 N Dixie Highway, Troy, OH, 45373. Phone: (937) 440-7853.