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Visit Jackson County
Address
1111 CRATER LAKE AVENUE
Medford, OR 97504
Phone
Voluntary non-profit - Church
Facilities & services
168
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUHelipad
Imaging
CTDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking garage Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 45 min of 398 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 17 min of 17 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
13% of 34,543 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.76 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.27 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
2.07 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.56 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
74% rated 9 or 10 of 10
74%
Would recommend
76% would definitely recommend
76%
Nurse communication
78% said nurses always communicated well
78%
Doctor communication
78% said doctors always communicated well
78%
Cleanliness
74% said the room was always clean
74%
Quietness at night
50% said the area was always quiet at night
50%
Clinicians on staff
377
total clinicians
12
ER physicians
By specialty
Anesthesiology 36
Internal medicine 29
Orthopedic surgery 15
Radiology 15
Cardiology 7
Hematology / oncology 5
General surgery 4
Pulmonology 4
Interventional cardiology 3
Obstetrics / gynecology 3
Interventional radiology 2
Critical care 1
Neurology 1
Frequently asked questions
How long is the wait at Providence Medford Medical Center?

Providence Medford Medical Center does not currently publish a live wait-time feed. Call the ER directly at (541) 732-5000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Medford.

Is Providence Medford Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Providence Medford Medical Center, call (541) 732-5000.

Where is Providence Medford Medical Center located?

Providence Medford Medical Center is located at 1111 Crater Lake Avenue, Medford, OR, 97504. Phone: (541) 732-5000.